Healthcare Interpretation
CHI™-Mandarin certified healthcare interpreting for clinical visits, specialist consultations, care coordination, and other patient–provider encounters.
Mandarin Chinese ↔ English · San Francisco Bay Area
Clarity across
languages.
I'm Glen Sha, MBA, CHI™-Mandarin — a certified healthcare interpreter, translator, language educator, and licensed interpreter trainer. I help individuals and organizations communicate accurately across language, culture, and professional settings.
CHI™-Mandarin CCHI certified since 2020
Licensed TCII® Trainer Initially licensed in 2023
CCHI Exam SME Mandarin test development, 2024
Areas of practice
Interpretation & language services
My work spans healthcare, education, government, business, and legal contexts. I select interpreting modes to fit the setting, including simultaneous, whispered simultaneous, and consecutive interpretation.
Simultaneous & Public-Sector Interpretation
Simultaneous, whispered simultaneous (chuchotage), and consecutive interpretation for public hearings, community meetings, IEP conferences, and professional events.
Legal & Immigration Language Services
Mandarin–English interpretation and document translation for attorney communications, immigration-related matters, and litigation support. Not represented as court-certified interpretation.
Translation, Localization & Terminology
Translation, proofreading, editing, and localization of professional, civic, educational, and technical materials, with attention to context, nuance, and intended readership.
Language Instruction & Interpreter Training
Targeted Mandarin and English coaching focusing on pronunciation mechanics and business fluency, alongside licensed professional training for aspiring healthcare interpreters.
A practical approach to simultaneous interpretation
In multiparty meetings, whispered simultaneous interpretation can allow the discussion to continue naturally for participants who need real-time language access. I use it when the setting, acoustics, and participants' needs make it appropriate, and shift to consecutive interpretation when necessary.
Language education
Teaching language. Building understanding.
My work as an interpreter is closely connected to years of language education and cross-cultural communication. I welcome inquiries about Mandarin Chinese and English instruction, as well as professional interpreter training.
Mandarin Chinese
Mandarin instruction
Language learning with an emphasis on pronunciation mechanics, shadowing techniques, active listening, and cultural context. Open to individual and cohort instruction.
English
English instruction
Experience teaching English in Taiwan and the US, focusing on clear vocal delivery, conversational confidence, and natural idiom expression.
Professional education
Interpreter training
Licensed to teach The Community Interpreter® and Medical Terminology for Interpreters through Cross-Cultural Communications.
Educational leadership
Former principal of East Bay Chinese School, with experience supporting Chinese-language education and school programs in the San Francisco Bay Area.
Classroom experience in Taiwan
English teaching and educational leadership with SF Language Academy, connecting language instruction with real-world communication.
Qualifications
Credentials & professional development
CHI™-Mandarin
Certified Healthcare Interpreter
Certification Commission for Healthcare Interpreters (CCHI). Language-specific, performance-based national certification. My certification is held individually and does not imply CCHI endorsement of any business.
Certified October 2020 · Renewed October 2024 · Valid through October 28, 2028.
About CCHI certification ↗
Licensed TCII® Trainer
The Community Interpreter® International
Initially licensed in 2023. Licensed training programs: The Community Interpreter® and Medical Terminology for Interpreters.
CCHI Examination SME
Mandarin Test Development · 2024
Participated as a subject matter expert in the development of CCHI's Mandarin healthcare interpreter certification examination.
Cross-Cultural Communications is the organization associated with my licensed interpreter training programs. Organization marks are shown to identify the training provider, not to imply endorsement.
Selected work
Experience across professional settings
Representative assignments and settings, not endorsements by the organizations named. Details are limited to protect client confidentiality.
Healthcare
On Lok PACE & Clinical Settings
Interpretation supporting patients and providers across hospitals, clinics, specialist visits, and related healthcare encounters.
Civic & Government
San Francisco & San Jose City Halls
Public hearings, civic discussions, and community engagement; additional assignments for municipal departments in the Bay Area.
Corporate & Events
Technology & Professional Events
Mandarin–English interpretation assignments at Apple and Google events, along with Major League Baseball’s rookie orientation program.
Education
IEP & School Meetings
Interpretation for school districts, educators, administrators, families, and special education meetings, including whispered simultaneous interpretation where appropriate.
Localization
City of Oakland & Other Projects
Website localization, public-facing information, homeowner education materials, and specialized technical editing.
Legal Discovery
Documentary Evidence & Litigation Support
Forensic translation, chronological reconciliation, and analysis of high-volume digital communications and documentary evidence for legal professionals.
Background
More than words.
I'm a Mandarin–English language professional based in Fremont, California. My interpreting, translation, and teaching practice draws on decades of experience in healthcare, education, technology, business, and public service in the United States and Taiwan.
In addition to my CHI™-Mandarin certification, I have worked extensively in interpreter training and language education, including leadership roles with East Bay Chinese School and SF Language Academy. I hold an MBA in Marketing from California State University, East Bay, paired with a solid background in Computer Science and software systems.
My goal is to make communication precise, accessible, and respectful of the people and contexts involved.
Professional services are offered within the scope of my training, qualifications, and the requirements of each assignment.
Beyond language
A lifelong learner. A bridge between worlds.
My interest in language is inseparable from my curiosity about people. Living, studying, and working in South Korea, Taiwan, and on both coasts of the United States has given me firsthand experience navigating different cultures—and a lasting appreciation for the nuances that words alone cannot convey.
Curiosity in practice
Still learning, always teaching.
Alongside Mandarin and English, I continue to engage with Korean, Cantonese, and my family's Shandong dialect. I'm revisiting German after three years of high school study and self-learning Spanish. Outside spoken language, I practice traditional Chinese calligraphy, which reinforces the structure, patience, and cultural discipline behind communication. I also explore how AI workflows support personalized learning and precise terminology analysis.
Breadth of perspective
Business experience across cultures.
I've worked with employers and built businesses across finance, semiconductors, enterprise software, startups, e-commerce, and education. My experience also reaches back to family businesses in restaurants, grocery retail, and wholesale distribution, as well as after-school education. Those settings taught me how much communication depends on trust, business etiquette, relationships, and unspoken expectations.
For me, effective interpreting and teaching mean more than finding the right words. They mean understanding the people, the setting, and what matters between the lines.
Professional inquiries
Let's communicate clearly.
For interpreting assignments, translation projects, Mandarin or English lessons, interpreter training, or agency credential requests, please get in touch. I'm based in the San Francisco Bay Area.
Email Glen Sha ↗Affiliated with Beautera Language Services. Corporate inquiries: beautera.com ↗